HIRING | Storage Administrator — L3 | Starlink KSA📣 Job Ad
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Al Jubail |
About the Role
Starlink KSA is seeking a highly skilled and experienced Storage Administrator (L3) to join our team in Jubail, Eastern Province, Saudi Arabia. This is a full-time, on-site position where you will be instrumental in managing and optimizing our enterprise storage environments. The role demands a proactive approach to ensuring the performance, availability, and security of critical storage systems that support our business operations. As a Level 3 Storage Administrator, you will be responsible for the end-to-end management of storage infrastructure, including complex troubleshooting, incident resolution, and strategic planning for capacity and disaster recovery. You will collaborate closely with internal teams and external vendors to maintain a robust and reliable storage ecosystem.
Key Responsibilities
- Manage and optimize enterprise storage environments, including provisioning, monitoring performance, and capacity planning.
- Ensure high availability of all storage systems through proactive monitoring and maintenance.
- Troubleshoot and resolve complex storage-related incidents, acting as an escalation point for technical issues.
- Coordinate with vendors to resolve issues, apply patches, and implement firmware updates for storage solutions.
- Configure and maintain storage solutions, including replication setups for backup, disaster recovery, and business continuity.
- Maintain comprehensive documentation of storage configurations, procedures, and incident resolutions.
- Implement and adhere to best practices and security standards for storage infrastructure.
- Participate actively in the change management process for storage-related modifications.
- Collaborate with system, network, and cybersecurity teams to ensure seamless integration and support for critical business applications.
Qualifications and Experience
- Proven experience in enterprise storage management, encompassing a broad range of storage solutions.
- Demonstrated proficiency in troubleshooting complex storage issues, including performance bottlenecks, availability disruptions, and configuration errors.
- Hands-on expertise with replication technologies essential for backup, disaster recovery, and high-availability setups.
- Solid system administration skills, with a focus on integrating storage solutions with operating systems, virtualization platforms, and backup tools.
- Experience working with leading storage platforms such as NetApp, Dell EMC, HPE, IBM, or similar enterprise-grade solutions.
- Familiarity with SAN and NAS architectures.
- Knowledge of ITIL-based processes, including incident management, change management, and problem management.
- Strong documentation skills, with the ability to create and maintain clear and accurate technical records.
- Excellent communication and stakeholder management abilities, enabling effective collaboration with diverse teams.
- Ability to work effectively within cross-functional teams.
- Willingness to work on-site in Jubail and participate in off-hours or on-call rotations as required to support critical environments.
- A Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience, is required.
- Relevant certifications (*, vendor-specific storage certifications, ITIL) are considered an advantage.
- Experience Required: 5-10 years.
Required Skills
- Storage Management
- Storage Solutions
- Troubleshooting Complex Storage Issues
- Replication Technologies
- System Administration
- NetApp
- Dell EMC
- HPE
- IBM
- SAN/NAS Architectures
- ITIL
- Incident Management
- Change Management
- Problem Management
- Documentation
- Communication
- Stakeholder Management
- Teamwork
Work Environment and Location
This is a full-time, on-site position located in Jubail, Eastern Province, Saudi Arabia. The role requires participation in off-hours or on-call rotations as needed to support critical environments.
Requirements
- Requires 5-10 Years experience
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