HIRING | Storage Administrator — L3 | Starlink KSA📣 Job Ad

About the Role

Starlink KSA is seeking a highly skilled and experienced Storage Administrator (L3) to join our team in Jubail, Eastern Province, Saudi Arabia. This is a full-time, on-site position where you will be instrumental in managing and optimizing our enterprise storage environments. The role demands a proactive approach to ensuring the performance, availability, and security of critical storage systems that support our business operations. As a Level 3 Storage Administrator, you will be responsible for the end-to-end management of storage infrastructure, including complex troubleshooting, incident resolution, and strategic planning for capacity and disaster recovery. You will collaborate closely with internal teams and external vendors to maintain a robust and reliable storage ecosystem.

Key Responsibilities

• Manage and optimize enterprise storage environments, including provisioning, monitoring performance, and capacity planning.
• Ensure high availability of all storage systems through proactive monitoring and maintenance.
• Troubleshoot and resolve complex storage-related incidents, acting as an escalation point for technical issues.
• Coordinate with vendors to resolve issues, apply patches, and implement firmware updates for storage solutions.
• Configure and maintain storage solutions, including replication setups for backup, disaster recovery, and business continuity.
• Maintain comprehensive documentation of storage configurations, procedures, and incident resolutions.
• Implement and adhere to best practices and security standards for storage infrastructure.
• Participate actively in the change management process for storage-related modifications.
• Collaborate with system, network, and cybersecurity teams to ensure seamless integration and support for critical business applications.

Qualifications and Experience

• Proven experience in enterprise storage management, encompassing a broad range of storage solutions.
• Demonstrated proficiency in troubleshooting complex storage issues, including performance bottlenecks, availability disruptions, and configuration errors.
• Hands-on expertise with replication technologies essential for backup, disaster recovery, and high-availability setups.
• Solid system administration skills, with a focus on integrating storage solutions with operating systems, virtualization platforms, and backup tools.
• Experience working with leading storage platforms such as NetApp, Dell EMC, HPE, IBM, or similar enterprise-grade solutions.
• Familiarity with SAN and NAS architectures.
• Knowledge of ITIL-based processes, including incident management, change management, and problem management.
• Strong documentation skills, with the ability to create and maintain clear and accurate technical records.
• Excellent communication and stakeholder management abilities, enabling effective collaboration with diverse teams.
• Ability to work effectively within cross-functional teams.
• Willingness to work on-site in Jubail and participate in off-hours or on-call rotations as required to support critical environments.
• A Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience, is required.
• Relevant certifications (*, vendor-specific storage certifications, ITIL) are considered an advantage.
• Experience Required: 5-10 years.

Required Skills

• Storage Management
• Storage Solutions
• Troubleshooting Complex Storage Issues
• Replication Technologies
• System Administration
• NetApp
• Dell EMC
• HPE
• IBM
• SAN/NAS Architectures
• ITIL
• Incident Management
• Change Management
• Problem Management
• Documentation
• Communication
• Stakeholder Management
• Teamwork

Work Environment and Location

This is a full-time, on-site position located in Jubail, Eastern Province, Saudi Arabia. The role requires participation in off-hours or on-call rotations as needed to support critical environments.